8help, the IT Service Desk, handles questions, problem reports, service requests, and inquiries from faculty, staff, and students regarding computer hardware and software, Internet connectivity, and related topics. You can call us at 614-688-HELP (4357) (TDD: 614-688-8743) or email us at 8help@osu.edu. To see when we are available, see our standard hours of operation.

To report a problem with an IT service, or to view the status of your open incidents, go to our Self Service page. (for help using the self service page, see our Self Service demo)

Student E-mail Account Activation

Ohio State students are required to select Buckeye Mail or another commercial account (Gmail, Yahoo, Hotmail, etc.) for university e-mail services. To activate your new student account, see our Buckeye Mail page.

Account Management: Use our Account Management web site to:

For current status and news related to OIT systems, see the System Status Page.