IT Service Desk: Hours Of Operation
The IT Service Desk handles questions, problem reports, service requests, and inquiries from faculty, staff, and students regarding computer hardware and software, Internet connectivity, and related topics.
Contact Information:
- E-mail: 8help@osu.edu
- Phone: 614-688-HELP (4357)
- TDD: 614-688-8743
- Walk-In Location: 025 Central Classroom Building
Standard Hours of Operation:
- Phone and E-mail Hours: 7am to 10pm Monday through Friday, Noon to 5pm on (non-holiday) Saturdays, 4pm to 10pm on (non-holiday) Sundays
- Regular Walk-in Hours: 7am to 4:30pm Monday through Friday
- Extended Walk-in Hours: 4:30pm to 10pm Monday through Thursday (BuckeyeBar service not available)
- 8help Extended Hours: available outside standard phone hours (see above)
- Services offered include password resets, outage reporting, and dispatching questions to regular 8help staff.
The IT Service Desk is closed on University Holidays when offices are closed. Most of these holidays can be found on the Academic Calendar. For information on specific changes to 8help's regular hours due to university holidays, please see the 8help homepage - holiday notices are posted just above the "Search For Keywords" box.
Current Record: 1691
Create Date: 03-29-2004
Last Reviewed: 06-23-2009
Home
