Skip navigation, view page content (access key = C)

Begin OSU masthead and toolbar

The Ohio State University
www.osu.edu
  1. Help
  2. Campus map
  3. Find people
  4. Webmail


Ohio State University logo Office of Information Technology Technology Support Center (8help)

Updating Citrix client on the Macintosh for compatibility with eReports v.8 plugin



Some Mac users may have their Citrix client set to point to an old Citrix server that does not work with eReports and the version 8 plugin. To resolve this, the settings will need to be updated to point to the new server. The instructions for doing so are below.
  1. From your ICA Client folder, open the "Citrix ICA Client Editor" application.
  2. Go to the File menu and select Open.
  3. Choose your Citrix connection file, usually called "ARMS Server Farm", and click Open.
  4. Click the Default Settings... button.
  5. In the Address List, highlight "128.146.95.40" and click Delete.
  6. Click the Add... button, then enter ica.service.ohio-state.edu in the Server Address box.
  7. Click Save.
  8. Make sure "Published Application" is still selected and "ARMS Server Farm" is entered in the "Connect To:" field. If it is not, click the Browse... button and select "ARMS Server Farm".
  9. Click Save... if necessary, then quit the Citrix ICA Client Editor.
  10. Double click on the "ARMS Server Farm" icon to test the connection.


Current Record: 2140

Create Date: 11-02-2004
Last Reviewed: 01-15-2008


Please give us your feedback!
Was this document helpful?  





Home

 

return to top