Error 112 Setup Installation Error" Error Message When You Try to Install a Program
Some customers have experienced issues installing some Site Licensed Software. The following issue, Error 112, is a Windows issue, not an SLS issue. The instructions to fix it come from the Microsoft Support Knowledge Base.
"Error 112 Setup Installation Error" Error Message When You Try to Install a Program
Article ID in the Microsoft Support KB : 326678
SYMPTOMS
When you try to install a program, the Setup program stops responding (hangs), and you receive the following error message:
Error 112 Setup Installation Error: Setup is unable to decompress and copy all of the program files needed to proceed with the installation.
CAUSE
This issue occurs because you do not have enough disk space available in the temporary files folder.
RESOLUTION
To resolve this issue, delete the temporary files in the temporary files folder to free disk space.
To manually delete temporary files, follow these steps:
- Start Windows Explorer.
- Open the drive:WindowsTemp folder, where drive is the drive on which Windows is installed.
- On the Edit menu, click Select All.
- Press SHIFT+DELETE.
- Click Yes to confirm the deletion.
You can also use Disk Cleanup to free disk space. For additional information about how to use Disk Cleanup, click the following article number to view the article in the Microsoft Knowledge Base:
310312 Description of the Disk Cleanup Tool in Windows XP
MORE INFORMATION
For additional information about troubleshooting installation issues, click the following article number to view the article in the Microsoft Knowledge Base:
285909 How to Troubleshoot Program Compatibility Issues in Windows XP
APPLIES TO
- Microsoft Windows XP Home Edition
- Microsoft Windows XP Professional Edition
Current Record: 2801
Create Date: 11-02-2005
Last Reviewed: 03-07-2008
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