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Ohio State University logo Office of Information Technology Technology Support Center (8help)

Configuring Mozilla Thunderbird To Check OSU E-mail



Mozilla Thunderbird is a free e-mail client available for download from the Mozilla Foundation.

The first time you run Thunderbird, a wizard will appear and attempt to import information from your current e-mail program. This includes Preferences, Account Settings, Addres sbooks, and e-mail. Thunderbird can only import this information from Netscape and Mozilla e-mail clients.

If you are not able to import your settings from your old e-mail client, you will need to choose "Don't import anything" and click Next (or Continue if using a Macintosh). Thunderbird should then open up and start the "New Account Setup" wizard. The steps below will guide you through setting up your OSU e-mail account.

To access the wizard at a later date, select Tools and then Account Settings. Click the Add Account button to start the wizard.

  1. Choose "e-mail account," and click Next (or Continue if using a Macintosh).
  2. For "Your Name," enter your name as you would like it to be displayed on outgoing e-mails.
  3. For "e-mail address," enter your full OSU e-mail address in the format lastname.#@osu.edu. Click Next.
  4. Select POP as the type of incoming server being used.
  5. "Incoming Server": pop.service.ohio-state.edu
  6. "Outgoing Server"***: smtp.service.ohio-state.edu

    ***NOTE: If you connect from an OSU Residence Hall, use smtp.resnet.ohio-state.edu . If you do not connect to the Internet through OSU, you will need to use your ISP's outgoing mail server. See this page for details.

    After the initial setup when running Thunderbird for the first time, you will need to access the outgoing mail (SMTP) server information in the Account Settings window under Outgoing Server (SMTP).

  7. Click Next.
  8. "Incoming User Name" should show your OSU Internet username (typically lastname.#).
  9. "Outgoing User Name" should show your OSU Internet username (typically lastname.#).
  10. Click Next.
  11. Click Next.
  12. Review the information on the last page. Click Finish when satisfied.

NOTE: You will not be able to check your e-mail until you complete one more step.

  1. If you are not in Account Settings, choose Tools and then Account Settings.
  2. If you are using OSU's Outgoing (SMTP) server, select "Outgoing Server (SMTP)" in the left frame of Account Settings. Uncheck "Use name and password."
  3. Click OK to save your changes.

Mozilla Thunderbird should now be set up to check your OSU e-mail.



Current Record: 3108

Create Date: 06-05-2006
Last Reviewed: 11-07-2007
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