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Ohio State University logo Office of Information Technology Technology Support Center (8help)

Mailing List (Listserv) Messages Not Being Sent



If you're expecting mail from an OSU Listprocessor mailing list and not receiving it:
  1. Double check the name of the list to ensure that it is correct and that it is being sent to listname@lists.acs.ohio-state.edu
  2. Check for missing list messages in AntiSpam if you're using it, or in your e-mail client's spam or junk folder.
  3. Listproc (the OSU mailing list program) cycles through command and message queues roughly every 15 minutes, so it could be up to a half hour or more depending on the load of the mail systems.
  4. Have the list owner check to see that you are subscribed to the list, and with the correct address.
  5. To test to see if it is working, it is suggested that you send a mail to the list and a copy to yourself. If you receive the message to yourself and not the list then the chances are there is a problem with the list.


Current Record: 3258

Create Date: 01-19-2007
Last Reviewed: 04-14-2009
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