What should I do if I get disconnected once in a while?
Q. What information should I provide about the occasional disconnection I experience. To whom should I send this information?
A. If your modem supports the ATI6 command please issue it after your next disconnect and post the results. For example when going in to manual login mode in HyperTerminal we get the following display from a Practical Peripherals PM288LCD Pro-class after typing ATI6 and then pressing enter:
ati6
Last Call Statistics Screen Link Statistics:
Characters Sent: 324,298
Characters Received: 63,394
Octets Sent: 337,729
Octets Received: 67,495
Packets Sent: 11,617
Packets Received: 5,389
NAKs Sent: 0
NAKs Received: 27
Rate Sent: 0,0,0
Rate Received: 0,0,0
Retrain Sent: 0,0,0
Retrain Received: 0,0,0
Link Details:
Last Number Called: T9,2987547
Connection Time: 03:27:38
Mode: &Q5
DCE Speed: 26400 V.34
Protocol: LAP-M
DTE Speed: 1200
Compression: V.42bis 2048/16 255
DTE Parity: None
Flow Control: &K3
Call Termination: Normal Disconnect By Remote Modem OK Please include in your note the date and time of the disconnect and the IP address that you had when problems occured. A brief description of what you were doing at the time may be helpful as well as information about how often this happens to you. You can send this information to 8help@osu.edu so that we have enough data to try and find a solution to your problem.
Current Record: 17
Create Date: 02-11-1999
Last Reviewed: 02-04-2004
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