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Ohio State University logo Office of Information Technology Technology Support Center (8help)

Virus Scan: Enabling the "Disable On-Access Scan" Menu Item



By default, the copy of Mcafee Virus Scan available on osusls.osu.edu comes configured to prevent Virus Scan services from being stopped. This is a safeguard against viruses stopping McAfee services and disabling Virus Scan. However, this also causes the "Disable On-Access Scan" menu item to be grayed out when right-clicking on the VShield icon in the system tray.

To turn this feature off and enable the menu item:

  • Download and install the latest version of Virus Scan
  • Right click on the VShield icon in the system tray and choose "Virus Scan Console".
  • Right click the entry for "Access Protection" and choose "Properties".
  • Un-check the option for "Prevent McAfee services from being stopped" and click OK.
  • The "Disable On-Access Scan" menu item should now be accessible when right-clicking the VShield icon.
The latest version of Virus Scan is necessary because it resolves a bug in earlier versions that prevents the menu item from being enabled even though the above option is turned off.



Current Record: 3397

Create Date: 05-14-2007
Last Reviewed: 08-25-2009

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