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Ohio State University logo Office of Information Technology Technology Support Center (8help)

Citrix Setup & Connection Instructions for Windows



Important!

OIT is aware Citrix released a new client on 9/29. We are in the process of updating the following instructions. Office of the CIO staff should obtain Citrix XenApp locally for the time being and follow Steps 1 through 10 below to do the installation.

The instructions that follow explain how to set up the Citrix ICA client for Windows.

  1. Go to the Citrix web site.

  2. screenshot807

  3. Select XenApp Plugin (Client) - Version 11.000.

    screenshot808

  4. Select XenApp Plugin for Hosted Apps - Version 11.000 as illustrated above. When prompted whether to Run or Save the file, select Save.

  5. When the download is finished, locate and double-click the screenshot809 installer file (XenAppHosted.msi).

  6. When the Citrix splash page appears, click Next >.

  7. Read and accept the license agreement that appears. Click Next > to proceed.

  8. screenshot810

  9. Click screenshot811 next to Program Neighborhood.

    screenshot812

  10. Select the option Entire feature will be installed on local hard drive.

    Note: You do not need Citrix XenApp plugin. Click next to the option Citrix XenApp Plugin and select Entire feature will be unavailable to skip installing this.

  11. Six addtional screens appear. Accept the defaults by clicking Next > until the software begins installing.

  12. Click Finish to exit the setup.

    Note: If you seee a dialog box prompting for the server address, just click Cancel.

  13. Once the software has been installed, open Citrix > Program Neighborhood from within Start/All Programs.

    screenshot813

  14. Select Custom ICA Connections and then click screenshot814.

    screenshot815

  15. Select TCP/IP from the Network Protocol menu list and then click Add.

    screenshot816

  16. Type ica.service.ohio-state.edu and click OK.

  17. Click OK to close the Custom ICA Connections dialog box.

    screenshot817

  18. Double-click Add ICA Connection.

    screenshot818

  19. Verify the connection type is the default option Local Area Network, and click Next >.

    screenshot819

  20. Do the following:

    Type a name of your choice for the connection.
    Select TCP/IP from the Protocol menu list.
    Select Published Application.
    Select ARMS Server Farm from the Name menu list.
    Click Next >.

    screenshot820

  21. Select View in a remote desktop window and click Next >.

    screenshot821

  22. Leave the default options selected and click Next >. Note: If the default is not showing as 128 bit, be sure to select that option from the menu list.

    screenshot822

  23. Leave these fields blank; you will be prompted for the information when you connect. Click Next >.

    screenshot823

  24. Use the defauts for Window Colors and Window Size if your computer supports them. Otherwise, make sure Windows Colors are set to at least 256 colors or higher and Percent of Screen Size is set to at least 75. Click Next >.

    screenshot824

  25. Click Finish. The new connection now appears in the Citrix Program Neighborhood dialog box. If you like, you can make a shortcut for your desktop.

  26. To open a Citrix connection, double-click its entry in the dialog box or on the desktop icon you created. Enter your login information when prompted.


Current Record: 390

Create Date: 08-30-2000
Last Reviewed: 10-01-2009

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