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Ohio State University logo Office of Information Technology Technology Support Center (8help)

Configuring Outlook Express (Macintosh) to check Email



  1. Startup Outlook Express
  2. If the "Outlook Express Setup Assistant" is displayed, skip to Section 2 below. Otherwise continue on with the next step.
  3. Go to the Tools menu and select Accounts (OE 4.x: Go to Edit, click Preferences, then E-mail)
  4. If there is an account there (and you are not using it), double click it. If there isn't an account there, click New and go to step 2 of Section 2 below. Otherwise, continue on with the next step.
  5. In the window that comes up, enter the following information:

    Account Name: "My OSU Mail" (or whatever you would like to call it)
    Name: First and last name
    E-mail Address: lastname.#@osu.edu
    Account ID: lastname.# (all lowercase)
    POP Server: pop.service.ohio-state.edu
    Your Password: (this is optional)
    SMTP Server***: smtp.service.ohio-state.edu (or smtp.resnet.ohio-state.edu if you connect from the dorms)

    ***NOTE: If you do not connect to the internet through OSU, you will need to use your ISP's outgoing mail server. See the following page for details: http://oit.osu.edu/networking/openrelay/

    Then click OK and close the Accounts window.

  6. Outlook Express is now setup to check your OSU email. To do so, click the Send and Receive button in the Toolbar.

Section 2 - Using the Outlook Express Setup Assistant

  1. Select the middle option ("I already have an Internet e-mail account....") and click the right arrow.
  2. Enter your first and last name and click the right arrow.
  3. Select "I already have an e-mail address that I'd like to use" and enter your OSU email address (lastname.#@osu.edu) and click the right arrow.
  4. Enter the following information:

    My incoming mail server is a POP server.
    Incoming mail (POP,IMAP) server: pop.service.ohio-state.edu
    Outgoing (SMTP) mail server***: smtp.service.ohio-state.edu (or smtp.resnet.ohio-state.edu if you connect from the dorms)

    ***NOTE: If you do not connect to the internet through OSU, you will need to use your ISP's outgoing mail server. See the following page for details: http://oit.osu.edu/networking/openrelay/

    Then click the right arrow.

  5. For "Account ID," enter you OSU username (lastname.# - all lowercase) and enter your OSU password if you would like Outlook Express to save it. Then click the right arrow.
  6. Enter the Account Name (ex: "My OSU Email") and click Finish
  7. Outlook Express is now setup to check your OSU email. To do so, click the Send and Receive button in the Toolbar.


Current Record: 480

Create Date: 01-26-2001
Last Reviewed: 04-10-2008
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