Citrix Server Farm Error: "You do not have the proper encryption level to access this Session."
The Citrix server requires 128 bit encryption. If your Citrix client is not set to use 128 bit encryption, you will receive the following message when you attempt to login:
You do not have the proper encryption level to access this Session.Windows Users:
- Start the Citrix Program Neighborhood.
- Highlight your ARMS Server Farm connection icon.
Do not actually open the connection.
- From the File pull-down menu, select Properties.
- Click the "Options" tab.
- Select "128 Bit" as the "Encryption Level" from the drop down box.
You may need to de-select "Use Custom Default" to change the encryption level.
Do not select "128 Bit for Login Only."
If you do not have the "Encryption Level" option, you need to upgrade your client software.
The following document will lead you through updating your client software:
Citrix Setup & Connection Instructions for Windows 9x/NT/2000/XP
- Click OK.
- Open the "Citrix ICA Client" folder.
- Double-click "Citrix ICA Client Editor".
- From the Options pull-down menu, select Default Settings.
- Select "Preferences" from the menu that is displayed.
- Pull down the menu and select "128-bit" as the "Encryption."
If you are unable to select the "Encryption," You need to upgrade your client software.
The following document will lead you through updating your client software:
Citrix Setup & Connection Instructions for Mac OS X
Current Record: 489
Create Date: 02-12-2001
Last Reviewed: 01-17-2008
Home
