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Ohio State University logo Office of Information Technology Technology Support Center (8help)

Configuring An iPhone To Check OSU E-mail



To configure your iPhone to check OSU e-mail:

  1. Click on the Settings icon.
  2. Click on the Mail icon.
  3. Click on Add Account...
  4. Click on Other.
  5. Click on the POP button. (The options are IMAP, POP and Exchange.)
  6. In the "Name" field, enter your name.
  7. In the "Address" field, enter your e-mail address, in the form lastname.#@osu.edu .
  8. Click on the "Description" field. The contents of the "Address" field will be copied to the "Description" field, but the contents of this field can be whatever you want. A good choice would be something like OSU E-mail.
  9. For the Incoming Mail Server the "Host Name" should be pop.service.ohio-state.edu .
  10. For the Incoming Mail Server the "User Name" should be your OSU Internet username. (Typically in the format lastname.#)
  11. For the Incoming Mail Server the "Password" should be the password for your OSU Internet username -- the same password used for logging in to OSU Webmail, Carmen, BuckeyeLink and other online services.
  12. For the Outgoing Mail Server the "Host Name" should be smtp.service.ohio-state.edu (***).
  13. For the Outgoing Mail Server the "User Name" should be blank.
  14. For the Outgoing Mail Server the "Password" should be blank.

Click on the Save button at the top of the window. The iPhone will check the e-mail information and verify that it's been entered correctly. After the e-mail information had be verified and saved click on the Home button at the bottom of the screen.

***Note: At the present time OSU does not provide authenticated SMTP services. For users this means that they cannot use the OSU SMTP server to send e-mail to non-OSU e-mail addresses when not using the OSU network. The iPhone/iPod Touch 2.0 software added the ability to connect to OSUWireless, so when on campus that can be used. AT&T's EDGE network is outside the OSU network, however, so iPhone users not on OSUWireless would be limited to sending e-mail to other OSU e-mail addresses when using their OSU e-mail account. The only workarounds at this point would be to either use another e-mail service provider's SMTP server if they permit it or to just use another e-mail account for sending mail.



Current Record: 3460

Create Date: 07-20-2007
Last Reviewed: 01-11-2008
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