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Ohio State University logo Office of Information Technology Technology Support Center (8help)

McAfee VirusScan - Reporting to Windows Security Center in Incorrect Format



Microsoft has made a change in the way Windows communicates with anti-virus programs. As a result, users may see the following message in Windows Security Center:

McAfee VirusScan Enterprise is on but is reporting its status to Windows Security Center in a format that is no longer supported. Use the program's automatic updating feature, or contact the program manufacturer for an updated version.

Provided VirusScan is updating to the latest DAT files correctly, it is still functioning, just unable to report that to Windows.

McAfee has posted a notice that this issue will be resolved with Patch 2. Users of Windows Vista may also be able to resolve this by updating to Service Pack 2.

VirusScan 8.7i Patch 2 will be made available on osusls.osu.edu as soon as it is available.

Current Record: 4158

Create Date: 08-20-2009
Last Reviewed: 08-20-2009


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